Please read this before purchasing products.1
How to order products
1. select the size and quantity of the product you want and click “Add to cart”. 2.
(2) Confirm that the items are in the cart, and if you wish to continue viewing other items, click the “Return to Shop” button and select the items you wish to order.
3. when all the items you wish to order are in your cart, check the contents and click “Proceed to Checkout”. 4.
(If you have registered as a member, you will be able to purchase the items you want to order next time.
(If you register as a member, you can enjoy smooth shopping without entering your name, address, etc. by simply logging in next time.)
Confirm your shipping address information, select “2. Shipping Method” and “Normal Shipping”, then click “Next”.
6. Click the “View Products” button at the bottom of the “Order Details” page to view your order details, and if there are no errors, please proceed to “3.
7. Select the payment method, either credit/debit card or PayPal, and enter the required information.
8. If your billing address is different from your shipping address, please uncheck the “Same address as shipping address” checkbox and enter your billing address.
9. Click the “4. Confirm Order Details” and “View Products” buttons, and if there are no errors, click the “Purchase” button to complete your purchase.
An order confirmation number will be displayed on the screen and an order confirmation e-mail will be sent to your registered address.
In rare cases, due to a time lag in inventory updates, an item may be out of stock and unavailable for delivery.
In such cases, we will contact you to cancel the order as soon as possible.
Depending on lighting conditions and the environment of your smartphone or PC, there may be slight differences in the color of the product compared to the actual product. Please understand this in advance when making your purchase.
About member registration
Please click the Log In button at the top of the page (header) or at the bottom of the page (footer) and enter your information.
About payment
Payment Method
Credit Card
Credit Cards accepted
VISA
MASTER
DAINERS
JCB
AMEX
The total amount of payment is as follows
Total amount to be paid: Total price of goods + shipping charges + consumption tax (We will bear the credit card charges.)
PayPal
You can order using your registered address and credit card information.
A PayPal account is required to use this service.
About the amount displayed
The amount shown in Japanese yen is calculated based on the exchange rate on the date of your order, and may differ slightly from the actual amount you will be charged. Please consider it as a reference price only.
About Shipping
Shipping to the U.S.A.
Shipping fee: $10
Free shipping for purchases over $100.
Shipping to Japan
Flat rate $30 for shipping within Japan.
Free shipping for purchases over $200.
We ship from Hawaii.
Delivery time is usually 10-14 business days, but there is a possibility of delay depending on the situation. Please note that you will be responsible for any customs fees incurred.
Please note that the delivery date and time may be specified.
Please note that we do not accept delivery date and time requests or delivery company requests.
Returns, exchanges, and cancellations
About size exchange
If you wish to exchange the item number, color, or size within 5 days from the date of arrival, you may do so only once.
In this case, you will be responsible for both the shipping cost to return the item and the shipping cost to send it back to us.
In principle, returns and exchanges are accepted only if the item has never been used, is in the same condition as when it was shipped, and the tags are still on the item as delivered.
Returns and Exchanges
Defective items will be replaced in principle.
In the event of a defective item, please contact us by e-mail within 5 days of receipt of the item after confirming the following
If we have the item in stock, we will exchange it for the same item. If we are out of stock, we will refund your money.
2. We will send you a new notice as soon as we confirm the details of the defective item.
We will not be able to accept any returns without prior notification, so please be sure to contact us.
3. Please note that if your shipping address information is incorrectly registered and we have to re-deliver your order, the delivery fee will be paid on delivery.
We do not accept items purchased outside of our online store.
Returns and Exchanges at the Convenience of the Customer
We do not accept returns or exchanges at the convenience of the customer.
We do not accept returns or exchanges at the convenience of the customer in the following cases.
The image is different from the product image or the image worn by the model.
We try to take pictures as close to the actual product as possible, but there may be a slight difference in color between the picture and the actual product depending on the light conditions at the time of shooting or the monitor you are using.
The measurements are taken with the item placed on the floor.
Please understand that there may be slight differences due to artificial measurements.
Cancellation
We basically cannot accept additions, changes, cancellations, or changes in payment methods after an order has been completed. Please understand this in advance.
Long-Term Absence or Refusal to Receive
If you are absent for a long period of time or refuse to receive your order, we may refuse to do business with you in the future.
We reserve the right to cancel or decline any future transactions if we deem the transaction to be malicious.
Please make sure that there are no omissions or mistakes in your address before placing your order, as the package will be returned to us after a long absence due to an unknown address.
If you have any questions, please contact us by e-mail.